By placing an order with Raylal, you agree to the billing terms and conditions outlined below. These terms apply to all transactions made through our website.
1. Payment Methods
We accept the following secure payment methods:
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Major credit and debit cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Apple Pay / Google Pay / Shop Pay (where available)
All payments must be made in full at the time of purchase. We do not accept cash on delivery (COD) or deferred payment options.
2. Currency
All prices listed on our website are in United States Dollars (USD) unless otherwise specified.
If you are purchasing from outside the United States, your payment provider may apply foreign exchange fees or conversion rates.
3. Taxes & Duties
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Applicable sales tax will be calculated at checkout based on your shipping address and regional tax regulations.
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For international orders, your country may charge import duties, VAT, customs fees, or other taxes. These fees are not included in our prices and are the responsibility of the customer.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email. This email will include your order details and payment summary. If you do not receive confirmation within a reasonable time, please contact our support team.
5. Billing Disputes
If you believe there is an error in your billing, please contact us at help@raylal.com within 7 days of the charge. We will investigate the issue and work to resolve it promptly.
6. Fraud Protection
To protect against fraud, we reserve the right to:
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Request identity verification or proof of payment
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Cancel any order if fraudulent activity is suspected
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Notify relevant authorities if necessary
Contact Information
For any questions related to billing or payments, please contact us:
Store Name: Raylal
Email: help@raylal.com
Phone: +1 703-541-0705
Address: 7930 Gunston Woods Place, Lorton, VA, 22079
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed