What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Google Pay for your convenience.
Is my payment information secure?
Yes, your payment is processed through secure, PCI-compliant payment gateways with advanced encryption to ensure your personal information is fully protected.
Can I use multiple payment methods for one order?
At this time, we can only process one payment method per order.
When will I be charged for my order?
You will be charged at the time your order is placed. A confirmation email will be sent immediately after payment is completed.
What is your return policy?
We accept returns within 30 days of delivery. Returned items must be unused, in original condition, and in original packaging. Please contact us at hlep@raylal.com to initiate a return.
How long does it take to process a refund?
Once we receive and inspect your return, refunds will be processed to your original payment method within 7 business days.
How much is the shipping cost?
We offer free shipping on orders over $59.99. Orders under $59.99 will incur a $12.99 shipping fee.
Where do I send my return?
Please send returns to:
Raylal Returns
7930 Gunston Woods Place,
Lorton, VA 22079, USA.